Business SMS/MMS

Dynamic features that create a more unified communication landscape

Stay Ahead of the Curve

Business Line

Port in or use current business phones for SMS texting. Deliver powerful flexibility with a focus on simplicity.

Multi-Channel Delivery

Users can choose which device to use. Take business on the go and improve the overall customer experience.

Contact Database

Manage contacts with a secure, robust database management solution. Upload, add, edit and streamline messages.

Text Queues

Adding SMS/MMS to your portfolio offering makes sure your customers never miss a beat. Adding SMS to a main numbers snap with GenVox. Like a call center phone queue, SMS messages can be routed to available agents in an SMS Queue.

Men looking at cell smiling
Cell phones on table

Connect With Companies on the Go

Text messaging is no longer exclusive to cell phones. Use business phone numbers to send and receive text messages (SMS/MMS) with GenVox. After all, sometimes phone calls aren’t convenient, and users need immediate written responses. Set up appointments, schedule meetings, and chat whenever needed—without giving out a personal number. Offer more features in your unified communication platform.

Deliver Success

Reap the benefits of a Partnership offering the best of technology in SMS/MMS texting and communication.

Backend Configurations

Initiation Keyword

Intuitive, reliable set-up for keyword configuration. Send a trigger message to the system to provide data rich reports, notify users or request help.

Termination Keyword

Route mobile messages to end-user's mobile phone with ease. Bring extra functionality for greater customer experience and collaborative workflows.

Initiation Message

Opt-in, audience attribution, or define an action based on keywords used. End-users are segmented with relevant messages based on keyword-indicated interests.

Get Texting Today for Customers Tomorrow

Shape the next-generation UCaaS solution with a GenVox Partnership.